5 NO BOX Polycom SoundPoint IP 320 #Asterisk #Switchvox #VoIP
Thursday, May 28, 2009
Aastra 9133i On Sale
Wednesday, May 27, 2009
New Polycom SIP software releases
Thursday, May 21, 2009
New SIP software releases are now available and affect the Polycom SoundPoint IP, SoundStation IP, and the VVX family of products.
Starting with SIP application release 3.1.2, software is being distributed in both a ‘combined’ and a ‘split’ format. Use of the ‘split’ format will result in a faster phone upgrade time. To take advantage of this improved upgrade time, all phones must be running BootROM 4.0.0 or later. In the event that a deployment has some phones running earlier BootROMs, it is recommended that all phones are upgraded to a newer BootROM. If this is not possible, downloading and unzipping both the ‘split’ and ‘combined’ distributions will give the benefits of the faster upgrade to newer phones and still allow older phones to upgrade.
SIP 3.1.3RevB
An updated software release SIP 3.1.3RevB is available from the Polycom Support web site:
- A combined download for use where phones are running pre-4.0 BootROM
- A split download for use where all phones are running BootROM 4.0 or later. Use of this distribution will result in faster upgrade times.
Polycom Kirk 2010 vs. Polycom Kirk 5020 vs. Gigaset S657IP vs SL785
Wednesday, May 20, 2009
Pictured from Left to right...
Polycom Kirk 2010, Polycom Kirk 5020, Gigaset S657IP, Gigaset SL785.
iPhone App for Switchvox
Tuesday, May 19, 2009

Digium Launches Switchvox Developer Central
Code, documentation, tutorials and discussion for developers creating unified communications applications.
http://developers.digium.com/switchvox/
05.19.2009 – HUNTSVILLE, Ala.--Digium, Inc., the Asterisk Company, today unveiled Switchvox Developer Central, an online community for developers who are integrating voice and web applications using the Switchvox unified communications solution. Switchvox is Digium's family of voice over IP (VoIP) phone systems for small and mid-sized businesses (SMBs). Switchvox systems, which are based on the open source Asterisk telephony platform, are cost-effective, easy to use and full of features that are typically found only in expensive PBXs.
Available since April, Switchvox SMB 4.0 includes the new Switchvox Extend API. This new toolset lets developers integrate Switchvox with their business applications using an XML API, IVR management tools and event notifications. Utilities such as Fire Dialer, the click-to-call extension for Firefox, or the Switchvox Outlook Plugin are examples of the applications that can be created using the Switchvox Extend API. The newly released API is currently in beta.
Switchvox Developer Central is a website for developers to connect with one another to share ideas and solve problems. It includes a wiki containing all documentation for the Switchvox Extend API, a forum for ongoing discussion, a blog for the Digium engineering team to post news to the community, and tools to simplify development and testing. Digium’s new developer crossroads, http://developers.digium.com, lets users choose their development platform or path—Asterisk.org if they want to contribute directly to the open source software or Switchvox Developer Central if they want to integrate with Switchvox using the Switchvox Extend API.
"The Extend API was one of the most important new capabilities released in Switchvox SMB 4.0 and we want to provide documentation for it in a living format," said Joshua Stephens, general manager of Digium's San Diego operations, where Switchvox is developed. "An administrator or reseller of a Switchvox system can integrate their phone system with a custom web application that's completely tailored to their business or an employee's job function. If they have the skills to create the web application, integrating with Switchvox will be easy because they can use whatever programming language they're comfortable with, so there's virtually no learning curve or specialized knowledge required. If they've worked with any web-based API before, this is going to look really familiar, so they should be able to ramp up quickly."
Free VoIP for your Switchvox PBX
Friday, May 15, 2009
Here's what you get...
-Unlimited free incoming minutes
-No commitment, No Purchase Necessary
-NO Credit Card required
-Receive one free number+ with two ports
-SIP Delivery
To claim your free DID CLICK HERE
The IPCOMMS free DID works with all Asterisk based PBX systems. Today we'll focus on Digium's Switchvox solution and outline the complete set up with 4.0 and Free Edition.
Once you've received your welcome letter navigate to your Switchvox admin screen.
located at https://IPADDRESSOFSWITCHVOX/admin
Once you've logged in select System Setup --> VoIP Providers

Once on the VoIP provider set up screen select SIP Provider from the pull down menu and click go.

Once you've selected the SIP provider enter the following information found within your IP communications provisioning letter.
Enter the following information...
- SIP Provider Name = IPC-Inbound
- Your Account ID: 1
- Your Password: 1
- Hostname/IP Address: Origination IP found in the IPC provisioning letter
- Callback Extension: Default ext. to ring when receiving a call from this trunk

Once finished, click Add SIP Provider.
Product Spotlight: Edgewater Networks - EdgeMarc Appliances
Wednesday, May 13, 2009

4500 Series - The EdgeMarc 4500 Series combines multiple voice and data features into a single, easy to use network services gateway. It includes models that have up to 4 T1 WAN interfaces or a single ethernet WAN, a 4 port managed VLAN switch, call quality probe optional 802.11 Wireless Access Point and optional integrated analog phone and line ports. Designed for SOHO and small to medium enterprise deployment the 4500 Series contains models that support 2, 5, 10 or 30 concurrent WAN VoIP calls.
The VoIP Users Conference

Digium and snom Simplify Phone Deployments for Small and Medium Businesses. #Switchvox #Asterisk #VoIP
Tuesday, May 12, 2009
HUNTSVILLE, Ala. - (via Business Wire) With the release of Switchvox SMB 4.0, Digium®, Inc., the Asterisk® Company, now makes it easier than ever to deploy snom VoIP phones. The partnership between Digium and snom technology AG, a leading developer of VoIP phones, allows Switchvox®, the web-aware IP PBX designed for small-to-mid-sized businesses, to automatically detect and provision snom 3 series phones, as well as the company’s new 820 phone. This capability reduces setup time and allows businesses to easily and inexpensively deploy phones to the desktop.About snom
Eliminate the ability for your Switchvox users to call paid 411 - Goog 411 Re-Direct
Monday, May 11, 2009
First things first..
As you probably noticed, Switchvox makes the default names directory in the system 411 - Assuming that you are dialing 411 for local directory assistance this would get you to the internal directory eliminating the problem listed above. I generally change this ext number to something else since it can be accessed from an IVR menu using a single digit and folks internally rearely need to call the directory- (Switchvox 4.0 has one built right in to their Switchboard)

NOTE: you can also use this same methodology for 15551212 as well as creating a dial 0 rule for internal callers to reach reception. Just be sure that your Polycom's digit map settings are correct and support the dial patterns for the calls you are trying to re-direct.
Thanks for checking this out!
MW .e4
Setting up a Polycom with Asterisk or Switchvox using the phone's WUI
Saturday, May 9, 2009
First Find the IP address of your Polycom Phone. This is easiest when using the menu on the phone. go to “menu -> status -> network -> tcp-ip parameters”
Once you have this you'll need to open a web browser window on a computer that is on the same network as the phone. Now you can access the phone’s web configuration page by going to http://x.x.x.x where x.x.x.x is the IP address of the phone.
The factory default username and password for accessing web configuration on Polycom phones is “Polycom” and “456” (make sure Polycom starts with a capital P).
On the main Polycom page (image above) click on the "Lines" link in the top nav. On the lines page, under the "Identification" section, enter the extension you have selected for the phone in every field except password (IE: Display Name, Address, Auth User ID, Label, Address, Third Party Name). Enter in the password that you have selected for this extension in the password field. Under Server 1, enter in the IP address of your Switchvox PBX along with the following info:
Port: 5060
DNS Lookup: DNSnaptr
Expires: 120
Register: 1
Click the first submit button and your phone should reboot. Be prepared for a long wait before you can reconnect to the web interface of the phone. Even when the phone is done rebooting, the web interface won't be available for some time.
When it reboots, go back to the Polycom admin and click on SIP. Scroll to the bottom and enter this for the Digitmap string:
FREE ED and SOHO: [0-8]xx911941196119011xxx.T91xxxxxxxxxx9[2-9]xxxxxx
SMB:
[0-8]xx911941196119011xxx.T91xxxxxxxxxx9[2-9]xxxxxx*xx.T
DIGITMAP EXPLAINED:
Each piece of the dial plans listed above will work with switcvox to match specific dial patterns and make the Polycom automatically dial when a rule is matched. Each dial plan is seperated by a pipe or a bar.
What are the rules? By default Switchvox has a set of default outgoing rules. The following Dialplans are designed to work with these rules.
[0-8]xx - Extension rule.. Add more x's for longer ext numbers - [0-8]xxx is a 4 Digit EXT Rule 911 - Emergency Dialing
9411 - Information - I generally change the outgoing rule to make this dial goog 411
9611 - POTS repair
9011xxx.T - International Dialing
91xxxxxxxxxx - Long Distance 1+
9[2-9]xxxxxx - Local Calls
*xx.T - Switchvox Feature Codes
Note that this string may be different if you are not using 9 as an outgoing prefix or if you do not have 3 digit extensions.
Click Submit. Your phone will reboot.
Time Settings:
Go to the General option and edit the SNTP Server and GMT Offset settings. If you don't have a handy NTP server, you can enter: pool.ntp.org. GMT Offset is the offset of your timezone from GMT (IE: New York is -5, California is -8). Click Submit to reboot once more.
Return to the phone's web configuration. In the Lines section, under 'Line 1' at the bottom of the table (not the page) there is a Message Center section. Here's what you need to change:
Leave Subscriber blank. Set 'Callback Mode' to be 'Contact', and then type in the extension you have set for Voicemail Access into the Callback Contact field (DEFAULT 899).
Click submit and a long reboot ensues...
Congratulations your Polycom phone should now be set up and ready to use with your Switchvox PBX.
Power Over Ethernet Myths- The Facts about PoE
Thursday, May 7, 2009
Myth 1: PoE Switches can provide all the power I need or will need.
Today most switches are merely PoE-enabled. This means the majority rely on power management to share available power across the switch ports. The switches are designed with a smaller power supply that is typically capable of powering the switch itself and providing the required 15.4 watts of power over a limited number of ports.
For example: A 24-port PoE Switch with power management typically has a 195-watt power supply. After the 40 watts needed to power the switch, you have approximately 155 watts remaining. If 12 of the 24 ports are used to connect end devices using 11.5 watts each, you would only have 17 watts remaining to provide power on the last 12 ports. The math doesn’t match the ports: 195W – 40W (switch) – 138 (12 devices @ 11.5W/ea) = 17W left for power on 12 ports
Myth Busted: A PoE Switch is often not the best and most cost effective solution.
Myth 2: A midspan and a PoE switch are the same.
A PoE Midspan is not a switch. A Midspan is an additional PoE power source that can be used to offer full power to all endpoint devices. PoE Midspans (Power Hub or Power Injector) pass data from a switch and ‘inject’ safe power acting as a patch panel of sorts. Midspans are commonly used with either a non-PoE switch, an existing PoE switch, or a new PoE switch in a network. In addition to offering full power across all available ports, midspans costs substantially less per port and overall than a new PoE enabled switch.
Myth Busted: Midspans do not switch – they make use of existing best-in-class switches. They inject safe power across all ports and cost less than PoE switches.
Myth 3: Only a switch that has PoE built in should be used to power devices like IP Phones, Access Points, and IP Security Cameras.
Switches were designed to, well, switch. PoE Switches are designed with power management and have to distribute different power as required to ports but there is often not enough power for all devices plus the power required to complete the primary task - switching. Networks that have multiple devices like IP phones, IP cameras, wireless access points quickly go beyond the limited capacity of managed power PoE switches. As more PoE devices continue to grow in capabilities and market share this managed power limitation will become more and more evident. Midspans, in contrast to switches, were designed to provide full power on every port and deliver safe and reliable power based on the industry standards (IEEE802.3af/at).
Myth Busted: Rather than relying on power management in a switch use a midspan that can deliver full power (15.4W) to every port for all PoE-enabled devices now and in the future.
Myth 4: Ethernet devices not PoE-enabled (non 802.3af/at compliant) cannot be powered using PoE technology.
Many devices do not directly accept Power-over-Ethernet but can still use PoE technology. If the device uses less than 12.5 watts (802.3af) or less than 50 watts (802.3at+) and connects to an IP Ethernet network you can use a PoE splitter. PoE splitters enable you to accept PoE power from any IEEE 802.3af/at compliant switch or midspan then separates the data and power on to two seprate cables. The data is connected to the end device through a standard RJ45 plug while the power is connected using a standard 5.5 x 2.1 x 12mm Adapter Plug. Splitters can also convert the input voltage to the required voltage for a non-PoE device. Splitters are traditionally used with older network products which only accept power through their (DC) jack and data through their RJ-45 jack.
Myth Busted: PoE splitters can be used in conjunction with PoE midspans and switches to provide both the data connectivity and power required by most endpoint devices.
Myth 5: I need/will need additional PoE switch ports to power my IP cameras and high-power pan, tilt, and zoom (PTZ) cameras.
Today, many devices have evolved into more advanced solutions with higher power requirements. The traditional approach was to endure a “forklift upgrade”. This meant buying new PoE switches at considerable cost and physically swapping out the existing switches to meet higher power requirements or add more powered ports. There is an easy and more cost-effective way – separate the data and power in the wiring closet (IBF). It is more efficient and costs less to separate your data and power allowing you to keep your best-in-class business switch for your IP needs and supplement it where required with best-in-class midspan technology to power the endpoints.
Myth Busted: A PoE Switch is often not the best and most cost effective solution.
Myth 6: All midspans are created equal . . . they are all the same.
Always select a best-in-class midspan. If you wanted to enhance your switched network wouldn’t use a best-in-class network switch? Of course you would. A midspan designed and manufactured by a leading power supply company that understands power, power requirements, and one that delivers enterprise-level solutions.
Select a midspan manufacturer that has multiple members on the IEEE (PoE) committee helping to define safe, new PoE standards. This ensures that every midspan is designed to meet current and future IEEE specifications for Power-over-Ethernet.
Select a midspan manufacturer that designs, manufactures, and tests its own product rather than outsourcing these tasks across the globe to cut costs.
Select a midspan that has a high-speed, common interface to access the management console. A USB port is not as cheap as a serial port (RS-232) but is faster, more user-friendly, and more common on high quality midspans.
Myth Busted: Although there are many midspan manufacturers out there, few have the power supply experience, quality controls, and manufacturing capability to produce best-in-class midspans. All midspans are NOT created equal.
Contact .e4 Today- Our trained team of PoE Specialists are standing by to help you make an educated decision:
By Phone: 877-434-8647
By Email: info@e4strategies.com
LIVE CHAT: CLICK HERE!


