Fun With Switchvox 4.0, Google and Facebook
Sunday, October 11, 2009
If you are using Switchvox 4.0 and find yourself browsing the switchboard plugin section you've probably noticed that out of the box, the popular IP PBX platform offers a panel for google maps. The Google Maps panel will automatically pull up the location of the caller on google maps by quickly searching the for the location associated with the number and will then place a pin on the map where the caller is calling from. Pretty neat!
This is a good example of the power of the Switchboard panel functionality however, the custom panel option is where you can really dig in to the power and felxibilty of the Switchboard. A good example of this has been deployed on my home system. In the following example, switchboard uses google phonebook to do a reverse phone number lookup and genenerates results based on the inbound caller id number and also queueries my Facebook friends by searching the caller id name.
Update: I've listed the custom panel URL Strings below just in case you'd like to have these features for your system.
Google:
http://www.google.com/search?hl=en&pb=r&q=phonebook%3A+%CALLER_ID_NUMBER%
Facebook:
http://www.facebook.com/search/?q=%CALLER_ID_NAME%&init=quick
This is a good example of the power of the Switchboard panel functionality however, the custom panel option is where you can really dig in to the power and felxibilty of the Switchboard. A good example of this has been deployed on my home system. In the following example, switchboard uses google phonebook to do a reverse phone number lookup and genenerates results based on the inbound caller id number and also queueries my Facebook friends by searching the caller id name.
Update: I've listed the custom panel URL Strings below just in case you'd like to have these features for your system.
Google:
http://www.google.com/search?hl=en&pb=r&q=phonebook%3A+%CALLER_ID_NUMBER%
Facebook:
http://www.facebook.com/search/?q=%CALLER_ID_NAME%&init=quick
Labels: switchvox