Digium annouced today their plans to "Step-up" the warranty and product guarentees by implementing ESP - ESP is short for ''Exceptional Satisfaction Program'', this new program is geared at vendors and resellers alike.
Program Features
--A new five-year warranty on all new Digium PCI and PCI Express telephony cards
--A one-year warranty on all Digium Appliances that can be extended via subscription renewal
--All Commercial Asterisk Software will come with a one-year subscription standard and can be extended via subscription renewal
--A money-back guarantee should Digium products fail to perform as advertised.
“Open source solutions, including Asterisk, are now moving into the mainstream for many business users. Along with this adoption comes the expectation that open source solutions will perform with the same degree of quality and reliability that traditional solutions have delivered,” said Danny Windham, CEO of Digium. “Digium is launching the ESP program in response to this expectation to provide the confidence to our customers and partners that Digium is a company they can trust for all their telephony needs. The ESP program is yet another way Digium is extending its industry leadership through technology innovation and customer support.”
This Warranty has been extended to offerings such as:
Digium 410 -> http://www.8774e4voip.com/SearchResults.asp?Cat=50
Digium AEX800 -> http://www.8774e4voip.com/SearchResults.asp?Cat=46
And all other 4, 8, and 24 Port - PCIe and PCIx cards