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Polycom SoundStation IP 7000 FAQ

Saturday, April 12, 2008

What is the SoundStation IP 7000?
The SoundStation IP 7000 is a high-performance IP conference phone ideally suited for offices, conference rooms, and board rooms. It features phenomenal audio quality, with Polycom HD Voice technology at 22 kHz, along with advanced IP functionality and a number of different flexibility and expandability options.

What is Polycom HD Voice technology?
Polycom HD Voice delivers much clearer, more vibrant and life-like conversations than traditional phone technology. It combines wideband codecs with our patented Acoustic Clarity Technology 2 into a complete, integrated design to maximize the audio performance of your phone. You can learn more at www.polycom.com/hdvoice.

What does "22 kHz" mean on the SoundStation IP 7000?
22 kHz refers to the high end of the frequency response that the SoundStation IP 7000 is capable of delivering. The 22 kHz frequency response is nearly CD quality audio, and is even greater than the capabilities of the human voice. The SoundStation IP 7000 is the first conference phone ever developed that has been capable of audio performance at up to 22 kHz.

Will every call on the Polycom SoundStation IP 7000 be in HD?
There are a number of factors in addition to the conference phone that determine the quality of the call. For example, calls to a traditional "narrow band" phone will be limited to the lower capabilities of that traditional phone. In addition, the IP PBX or hosted IP telephony service that the phone is connected to will also determine the audio quality of the call. Check with your IP PBX or hosted service provider for more information on what types of wideband, or HD Voice, services are supported.

My IP PBX only supports wideband audio codecs that offer 7 kHz voice quality, so what are the benefits of the 22 kHz capabilities of the SoundStation IP 7000?
Even though your IP PBX supports 7 kHz wideband codecs today, it may support higher quality codecs in the future. Purchasing the SoundStation IP 7000 provides investment protection and security in knowing you have purchased a platform that can support these higher quality codecs. The phone also matches the 22 kHz capabilities of Polycom HDX for future integration.
Is HD Voice on the SoundStation IP 7000 compatible with the IP 550 and IP 650?Yes, HD Voice calls can be established between those products. Check with your IP PBX or hosted service provider to verify support for HD Voice.

What if I call another phone that does not support HD Voice?
The call will be in narrowband, traditional phone quality if the other phone or audio conferencing service does not support wideband capabilities. Even in narrowband calls, the SoundStation IP 7000 offers the industry’s best narrowband audio quality on a conference phone.

Can multiple SoundStation IP 7000 units be connected together?
Yes, up to two of these conference phones can be connected, with all microphones and speakers active, and the call controlled via either phone.

Can additional MICS be added to two IP 7000s that are connected together?
Yes, up to two expansion microphones can be added to this configuration. The microphones on both the phones and expansion microphones will be active during a call.

Can the expansion microphones also be added to a single SoundStation IP 7000?
Yes, up to two expansion microphones can be added to a single phone.
Will the IP 4000 Mics work on the SoundStation IP 7000?
No, the expansion microphones for the SoundStation IP 7000 were specifically designed for the high-fidelity capabilities of the phone, and expansion microphones from other models cannot be used with it.

Can the SoundStation IP 7000 be connected to any video conferencing systems?
Later in 2008, the conference phone will be able to integrate with the Polycom HDX line of high-definition video conferencing systems. More details will be available at that time.

posted by .e4 Technologies, 2:06 PM

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