.e4

Format File System: I need to perform a full factory reset on my Polycom phone.

NOTE: This will erase everything in your Polycom phone and the phone will need to be re-provisioned in order to operate again.

While the phone is at its idle state, you can follow the below steps to resetting your Polycom SoundPoint IP phone.

Step 1: Press the 'Menu' hard key.

Step 2: Arrow to 'Settings' and press the Enter soft key.

Step 3: Arrow to 'Advanced' and press the Enter soft key.

Step 4: Enter in your admin password to the phone (commonly '456').

Step 5: Hit the Enter soft key.

Step 6: Arrow to 'Admin Settings' and press the Enter soft key.

Step 7: Arrow to 'Reset to Default and press the Enter soft key.

Step 8: Arrow to 'Format File System' and press the Enter soft key.