Corporate Directory Access
This application enables any SoundPoint IP phone to connect to an LDAP compliant data store (including Microsoft® Active Directory) that contains all corporate contacts without the need to store them in a separate directory. The benefit of this feature is that it eliminates wasted time associated with maintaining multiple directories. Users can search on first name, last name, or phone number and create a filtered list of contacts to browse, select, and call. They can also opt to store any LDAP contact into their local contact directory. As a result, users can enjoy faster time to connect to their colleagues and business partners.
Application for IT Managers and Service Providers
Voice Quality Monitoring
Many existing voice quality monitoring solutions require the use of network probes, which can be costly and complex to deploy. A more cost-effective solution would be to collect and report voice quality metrics from the source of the conversation, namely the phone itself.
The Voice Quality Monitoring application enables the phone to report voice quality metrics directly from the phone in real or near-real time to a monitoring system. Metrics are transmitted using the standard RTCP-XR (IETF RFC 3611) format and published using the SIP PUBLISH method for QoS metrics, providing flexibility on when metrics are published. Metrics can be custom configured to give the administrator a great degree of flexibility on how and when they want to view and analyze metrics.